Evnza Technologies

Privacy Policy - Evnza Vendor Platform

Effective Date: 1st April 2026

This Privacy Policy explains how Evnza Technologies ("Evnza", "we", "our", "us") collects, uses, stores, and protects information when vendors use the Evnza Vendor Platform ("Platform"). By using the Platform, you agree to this Privacy Policy.

1. Information We Collect

Personal details such as name, phone number, email address, and identity information.
Business details such as company name, business address, PAN, GSTIN (if applicable), and service categories.
Financial details such as bank account information, payout information, and transaction records.
Operational data such as inventory, bookings, order history, wallet activity, and communication logs.
Technical data such as IP address, device details, app usage logs, and crash reports.

2. How We Use Your Information

To onboard and verify vendors.
To provide platform features, booking operations, and payment processing.
To calculate commissions, maintain wallet balances, and process withdrawals.
To prevent fraud, abuse, and unauthorized activity.
To comply with legal, regulatory, tax, and audit requirements.
To improve our services, user experience, and platform security.

3. Data Sharing and Disclosure

We may share data with trusted third-party service providers (payment gateways, cloud hosting, analytics, communication tools).
We may disclose data when required by law, court order, or government authority.
We may share limited data to resolve disputes, enforce policies, or protect legal rights.
We do not sell personal information to third parties.

4. Data Retention

We retain data as long as necessary for business operations, legal compliance, dispute resolution, and record keeping.
Data retention periods may vary based on legal and financial obligations.

5. Data Security

We use reasonable technical and organizational safeguards to protect your data.
Despite our efforts, no system can guarantee absolute security.
Vendors are responsible for protecting account credentials and notifying us of suspicious activity.

6. Your Rights and Choices

You may request access, correction, or update of your account information.
You may request account closure, subject to pending legal or financial obligations.
You may opt out of non-essential marketing communications where available.

7. Cookies and Tracking

Our web services may use cookies and similar technologies for authentication, session management, and analytics.
You can control cookies through browser settings, though some features may be affected.

8. Third-Party Links and Services

The Platform may integrate third-party services or links.
We are not responsible for the privacy practices of third-party websites or services.

9. Children's Privacy

The Platform is intended for adults and business operators, not for individuals under 18 years of age.

10. Policy Updates

We may update this Privacy Policy from time to time.
Updated versions become effective when posted on this page.

11. Contact Us

Email: evnza.official@gmail.com

Phone: 8073492439